Privacy Policy

Our Commitment to Privacy

Your privacy matters to us. This Privacy Policy (“Policy”) explains how Freedom Ink & Toner (referred to as “we,” “us,” “our,” “Freedom Ink & Toner,” or “FIT”) handles your personal information when you use our website (http://www.freedominktoner.com), applications, and services (collectively referred to as the “Website”). By using the Website, you expressly consent to our collection, storage, use, and disclosure of your personal information as described in this Policy.

1. Collection of Personal Information

We do not automatically collect personal information when you browse the Website. We only collect personally identifiable information, such as your name, address, telephone number, email address, credit card information, and date of birth when you specifically and knowingly provide it to us by registering to create an account, placing an order, completing online forms, opting in to receive our newsletter and promotional offers, or entering a sweepstakes or contest. From time to time, we may collect personal information from third parties such as social networks, advertising networks, and data brokers. We use personal information to provide goods and services available on the Website and as stated in this Policy.

2. Automatically-Collected Information

We automatically collect non-personal information about the computer or devices (including mobile devices) you use to access the Website and interact with our promotional advertisements, emails, and other electronic communications. For example, we may collect and store information such as your browser type, IP address, language, operating system, location of your wireless device (e.g., latitude and longitude), the state or country from which you accessed the Website, unique device identifier, the pages you view, the services you use, the date and time of your visit, the websites you visited immediately before and after visiting the Website, error logs, and other hardware and software information.

We may use analytics providers and third-party technologies, including cookies, pixels, web beacons, and similar ad technology tools to assist in collecting this information. We may use this information to formulate statistical models about your use of the Website (and other websites, applications, and services tracked by these third parties). We may also use the information to provide you with tailored content and advertising and to ensure that appropriate ads are presented to you on the Website and on third-party websites, applications, and services.

Our vendors may use some of the technology described above to correlate information collected about you over time across two or more websites or online services. We may combine automatically collected information with information from third parties that may identify you. We may use the combined information for marketing purposes, to enhance your website experience, and as may be described in this Policy.

We may also record conversations our employees and agents have with you including, without limitation, telephone, chat, and video conversations. You consent to the recording and storing of your communications to and from us by using the Website and its features and engaging in telephone communications with us.

3. Use of Your Information

We use your information for the purpose for which you provided it, and we may also use your information for other purposes such as to:

  • Create and maintain your account or registration
  • Enhance the user experience
  • Perform research and analytics
  • Customize and personalize the content and advertising that you see on the Website and elsewhere
  • Respond to and fulfill your request for goods and services (including processing orders)
  • Determine your eligibility for certain promotions, contests, and services and send prizes and gifts as applicable
  • Communicate with you by sending communications (including, without limitation, by telephone, email, and text message) related to your account and to alert you of the latest developments and features of the Website, as well as for other marketing, transactional, informational, or research purposes
  • Enforce our Terms of Use and contractual rights
  • Comply with applicable laws

We use information you provide about someone else when placing an order only to ship the product to that person and confirm delivery.

4. Disclosure of Your Information to Third Parties

We may share your information as follows:

  • With affiliated brands and companies under common ownership or control, and with processors, data brokers, and service providers.
  • With technical providers, internet service providers, customer support partners, data analytics providers, advertising networks, and merchant partners.
  • When required by law, subpoena, government request, or other legal process.
  • To protect the rights, safety, or property of FIT or others.
  • To enforce our Terms of Use.
  • To provide users with goods and services they order.
  • In the event of a merger, acquisition, or sale of assets.
  • With companies that may have products or services of interest to you, unless you opt out.
  • With your consent or at your direction.

We may use and disclose non-personal, de-identified, or aggregated data without limitation.

5. Use of Cookies and Other Technology

The Website uses “cookies” and similar online tools. Cookies are small files that a website stores on your device. FIT uses session cookies (deleted after you close your browser) and persistent cookies (which remain unless deleted by you or your browser settings). Cookies help optimize Website performance, track usage, and improve services.

Our third-party partners may use cookies, web beacons, pixels, and scripts to perform analytics and advertising services. We may connect information gathered through cookies to personally identifiable information.

6. Tailored Advertising

The Website may use third-party ad technologies to deliver customized ads. These technologies may collect data such as cookies, anonymous identifiers, or web beacons. They may also limit how many times you see an ad and measure campaign effectiveness. FIT is not responsible for the privacy practices of third parties providing these technologies.

7. User-Initiated Communication

When you send us messages (by email, chat, or otherwise), those communications become our property. We may record or store them for service quality and compliance purposes.

8. Customer Reviews

We may post customer reviews, which could include personal details such as your name, photo, likeness, and comments. Reviews may appear on the Website, marketing materials, and affiliated platforms.

9. Opting In and Out of Emails and Promotional Communications

To receive newsletters and promotions, you may voluntarily subscribe on the Website. You may opt out at any time by following unsubscribe instructions in emails or by contacting us at care@freedominktoner.com. You cannot opt out of certain transactional communications (such as order confirmations).

Text message communications are also optional, and you can opt out by following the instructions included in the text messages.

10. Data Security

We use industry-standard security measures to protect your personal information, including encryption of sensitive data during transmission. However, no method of online transmission or storage is 100% secure.

11. Privacy of Children

We do not knowingly collect or sell personal information from individuals under the age of 18. If we become aware that we have done so, we will promptly delete such information.

12. Accessing or Correcting Your Information

If your information is inaccurate or you want it updated, you can email us at care@freedominktoner.com or contact us at 702-875-3222. We may require verification before making changes.

13. Third-Party Links and Services

The Website may include links or integrations with third-party websites or services (such as payment processors or social networks). We are not responsible for their content or privacy practices.

14. Social Media Features and Widgets

The Website may include social media features (e.g., Facebook Like button). These may collect your IP address and set cookies. Your interactions with these features are governed by the third party’s privacy policy.

15. Single Sign On

You may log in to our Website using services like Google, Facebook, or LinkedIn. These services may share certain personal information with us and may also post activity to your profile.

16. Contact Us

If you have any questions about this Policy, contact us by emailing care@freedominktoner.com or calling 702-875-3222. We may record customer service conversations for quality and compliance purposes.

17. Updates to Policy

We may update this Policy at any time. Your continued use of the Website after updates are posted indicates your acceptance.

18. California Residents

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). You have the right to:

  • Know what categories of personal information we collect, use, disclose, or sell.
  • Request Access to specific personal information collected about you.
  • Request Deletion of personal information, subject to certain exceptions.
  • Opt Out of the sale or sharing of your personal information.
  • Correct Inaccuracies in the personal information we hold about you.
  • Limit the Use and Disclosure of sensitive personal information.
  • Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

Categories of personal information we may collect include:

  • Identifiers (e.g., name, email, phone, address)
  • Payment information
  • Commercial information (e.g., products purchased, order history)
  • Internet or network activity (e.g., browsing history, interactions with our Website)
  • Geolocation data
  • Audio or visual information (e.g., customer service recordings)
  • Inferences drawn from the above

How to exercise your rights:

We may ask you to verify your identity before fulfilling your request. You may also authorize an agent to act on your behalf.

Sale/Sharing of Information: FIT does not sell personal information for monetary value, but we may share limited personal information with third-party partners for advertising or analytics purposes. You may opt out at any time.

Do Not Sell My Info: You can opt out of the sale/sharing of personal information by emailing us at care@freedominktoner.com with the subject line “Do Not Sell My Info.”

19. Effective Date

This Policy is effective as of September 01, 2025.