Our remanufactured/compatible items include a 1-Year Performance Warranty for defects in materials or workmanship. If there’s an issue, we’ll offer a replacement, store credit, or refund (original shipping excluded; non-defective returns may have a 10% restocking fee). Exclusions apply (e.g., misuse, improper storage/installation, removed serial labels). To start an RMA, email care@freedominktoner.com within the policy window.

We ship quickly from U.S. warehouses with tracking on every order, plus expedited options at checkout. Note: original shipping fees are non-refundable unless the return is due to our error, and customers cover return shipping on non-defective items. If a package is damaged or short-shipped, report it within 10 days so we can assist.

Match the TK-code on your printer’s specs (e.g., TK-6327, TK-8336) or check the label inside the toner bay. If you print heavy coverage or color graphics, consider high-yield options to lower cost-per-page and reduce swap-outs. Not sure? Message us your model number—we’ll link you to the exact cartridge.